Someone said to me today...
"You hide stress really well."
I thought of all of the people in my life that would disagree with that statement, and then, I realized that I do act differently at the office.
Don't misunderstand me. I do try to be vulnerable and honest with my team at all times, but I also strive to guard them from the sky-is-falling types. If my team knows I am concerned, they may lose confidence in our work or in the company as a whole.
For this reason, I try to expose my stress only when I am 100% certain there is a real problem.
Steve Jobs once said...
"Remembering that you are going to die is a sure fire way to remind yourself that you have nothing to lose."
I prefer that my teams think this way.
Don't ignore the risks, but don't run away from them either.
If a team has a leader that is constantly in panic mode, no risks will be taken, no one will focus on mitigating risks, and innovation will die.
How's that for a doom a gloom viewpoint?
Leaders—any persons of influence—have a duty to remain aware of their own moods.
Yea, it’s difficult to remain positive when customers are screaming, but failing to do so will dampen the spirits and the productivity of your team—and that dampening can last for weeks.
So...
How to you control these things?
I discovered the answer in drama class back at Southeastern Louisiana University, but you can read about it from Napoleon Hill.
He said...
“Think, act, walk and talk like the person you want to become and you’ll become that person.”
“Act enthusiastic and you will become enthusiastic.”
Combining those thoughts provides a simple solution for controlling morale.
This is a quote of my own for you to remember...
"Positive ultimately means productive."
Try it, and if it doesn't work for you, I'll give you your money back.
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